The European Commission has presented a set of recommendations to support citizens and households in the clean energy transition, building on the Citizens Energy Package and the AccelerateEU communication.
The package provides practical guidance for Member States, regulators and stakeholders on how to protect vulnerable consumers, improve retail energy markets and empower citizens to take a more active role in the energy system.
It includes recommendations on protecting vulnerable customers from disconnections, helping consumers find better energy deals, reducing the risk of supplier bankruptcies, and supporting the development of energy communities and self-consumption.
The package also underlines the role of one-stop shops in helping households access cleaner alternatives, energy efficiency solutions and renewable energy support. By focusing on affordability, consumer protection and citizen participation, it aims to make the energy transition more inclusive and resilient.
Details
- Publication date
- 27 May 2026
- Author
- European Climate, Infrastructure and Environment Executive Agency